B2B
terms and
conditions
These Terms apply to all contracts for the supply of goods and/or services to business customers.
Any terms proposed by the Customer shall not apply unless expressly agreed in writing by us.
We may subcontract any part of the services. We remain responsible for the work carried out and shall take reasonable care in selecting subcontractors.
This is an executive summary of our standard terms, the full terms and condtions are available on request
Payment
Prices are exclusive of VAT, which will be charged at the current rate.
Default payment is 14 days from invoice, unless other terms are agreed in writing.
We may suspend delivery or services for overdue invoices.
Late payments may incur interest and recovery costs.
We do softeare solutions not banking.
tl;dr
Default 14 days, unless agreed. Suspension for overdue invoices. Interest for late payment.
Estimates and Software Development
Estimates are given in good faith and are not fixed prices unless stated.
Final charges reflect actual time, materials, and third-party costs.
Costs and charges may exceed estimates if unforeseen issues arise or additional features are requested.
We will make best efforts to notify you where costs are likely to be materially exceeded, and continued instruction confirms acceptance.
tl;dr
Estimates are estimates not fixed prices. We charge for time spent on your project.
Delivery and Risk
Delivery and completion dates are estimates only.
Risk in goods passes on delivery; ownership passes once payment is received in full.
We are not liable for delays beyond our reasonable control.
For development files hosted by us, we may retain a reference copy; we are not responsible for changes made by others.
tl;dr
Deliveries sometimes get delayed, the goods belong to you once they are paid for
Warranty and Cancellation
Services are performed with reasonable skill and care in line with industry standards.
Either party may terminate for unremedied material breach.
Cancellation for convenience may result in retention of deposits to cover work done and costs incurred.
tl;dr
We will do the best job we can for you, but sometime things dont' work out
Data protection
Both parties to comply with UK GDPR and Data Protection Act 2018.
Personal data is processed in line with our Privacy Notice.
The agreement is governed by English law, with exclusive jurisdiction of English courts.
tl;dr
GDPR is the guiding legislation for data protection
The cone of uncertainty describes the evolution of the amount of best case uncertainty during a project. At the beginning of a project, comparatively little is known about the product or work results, and so estimates are subject to large uncertainty. As more research and development is done, more information is learned about the project, and the uncertainty then tends to decrease, reaching 0% when all residual risk has been terminated or transferred.
This usually happens by the end of the project. Used particularly in software development where the technical and business environments change very rapidly.
Wikipedia