Privacy notice and
Policy

We are committed to protecting the personal data of our business customers, suppliers, and partners.
This Privacy Policy explains how we collect, use, and protect personal data in accordance with UK GDPR and the Data Protection Act 2018.
It applies to all personal data collected during the course of our business relationships.

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Personal Data we collect

We may collect and process personal data such as:

  • Contact details (name, job title, email, phone number, company address)
  • Billing and payment information
  • Records of communications (emails, calls, meetings)
  • Technical information necessary to provide services (e.g., server or software credentials)
  • We do not collect sensitive personal data unless explicitly required.

tl;dr

We do need to collect some data in order to do business together

Uses of your data

We process personal data for purposes including:

  • Managing contracts and delivering goods or services
  • Billing and payment processing
  • Customer support and communication
  • Compliance with legal obligations
  • Improving our services and internal business operations

We do not sell personal data to third parties.

tl;dr

Just like you we need data to run our business too

Sharing personal data

We may share personal data with:

  • Subcontractors or third-party service providers as necessary to deliver our services
  • Legal or regulatory authorities, if required by law
  • Credit control or recovery agents in case of overdue payments
  • All third parties are required to process data in compliance with UK GDPR.

tl;dr

We only share your data if there a really good reason to

Data retention

We retain personal data only as long as necessary for:

  • Fulfilling contractual obligations
  • Complying with legal and regulatory requirements.
  • Resolving disputes or enforcing our agreements.
  • After this, data is securely deleted or anonymised.

tl;dr

We may need it for some time, but not for any longer than neccessary

Your rights

Under UK GDPR, you have the right to:

  • Access personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your personal data (subject to other legal obligations).
  • Restrict or object to processing.
  • Request a copy of your personal data in a portable format.
Requests should be sent by email to our Data Protection Officer: data@e-rwu.com

tl;dr

You have rights, just like your customers do. Just ask.

We take appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, or loss.
We may update this Privacy Policy from time to time. Changes will be communicated to clients or published on this website.
att.it{ude} is a trading name of Rightway Up Limited, a UK company limited by guaranteee, registered number 2537511
Revision: 1.1 2026-01-02